Virtual Printers on Terminal & Citrix Servers
KB051 – Configuring virtual printers for Terminal and Citrix servers
Two virtual printers are installed during the Volume client installation. A ‘Volume’ driver is installed for black and white printing into Volume. A ‘Volume in Colour’ driver is installed for colour printing into Volume.
The Volume virtual printer drivers create a temporary image file which is imported into Volume. The temporary image file is then deleted. The location of the temporary image file defaults to c:\temp\. This location needs to be unique to the user. However this may not be the case when using Volume inside a terminal or Citrix server environment. Under these circumstances, the default location needs to be changed to a unique location for each user such as a mapped drive H:\temp for example.
Follow the steps below to change the default location for the virtual printers.
1
On the Terminal/Citrix server open Devices and Printers in Windows. Right click on the ‘Volume’ printer and select ‘Printing Preferences’.
2
From the Printing Preferences window select the ‘Save’ tab and alter the path in the ‘Folder’ field to the new location.
Click ‘OK’ to save the changes.
3
Repeat the above steps for the ‘Volume in Colour’ virtual printer driver.
