by Watermark | 24 Aug, 2017 | Knowledge Base
Pages Do Not Automatically Rotate KB040 – Document pages in Volume are no longer being rotated automatically The rotation of document pages is performed as part of the OCR (Optical Character Recognition) process that runs on the server. This process is run...
by Watermark | 24 Aug, 2017 | Knowledge Base
PDF Conversion to TIF from Hot Folders Automatically converts PDF’s to Tif’s from hot folders so that pages from the PDF can be viewed individually rather than just the label/ title of the PDF. Click the option to activate, unless the option was activated...
by Watermark | 24 Aug, 2017 | Knowledge Base
Poor Quality images printed from Excel KB068 – Alter the page settings in Excel to print to Volume in better quality If the quality of the Virtual print from Excel to Volume is poor please follow the below steps: 1 Open Excel, open the relevant file, select the...
by Watermark | 24 Aug, 2017 | Knowledge Base
Positioning templates in a file KB064 – Volume now has the ability to apply templates to either the front or back of a client files tab structure Volume now has the ability to apply templates to either the front or back of a client’s files tab structure. 1...
by Watermark | 24 Aug, 2017 | Knowledge Base
Quay Software CCD link to Volume KB070 – Integration between Volume and Quay Software’s CCD The Volume integration with Quay Software’s Client Care Desktop (CCD) will synchronise client details for a single client or the entire client list. Please contact...
by Watermark | 24 Aug, 2017 | Knowledge Base
Reinstall Volume to a Server Under normal operations a reboot of the server is not required. However, if any errors are encountered reboot the server before trying again. By default the server installation will install Firebird database software. If the install is for...
