by Watermark | 31 Aug, 2017 | Knowledge Base
Firebird Server Upgrade KB023 – Upgrading Firebird on the server This article outlines the steps involved to upgrade Firebird to the latest version on the server. Please Note: This article is only applicable to installations that use the Firebird database...
by Watermark | 31 Aug, 2017 | Knowledge Base
Fujitsu FI-6130 setup KB024 – Configuring the Fujitsu FI-6130 in Volume 1 Install the TWAIN interface driver that came with the Fujitsu scanner and then attach the scanner to the PC. Follow the scanner instructions on how to do this. Test the scanner is...
by Watermark | 31 Aug, 2017 | Knowledge Base
Guide to installing Volume on a Client PC KB029 – Guide to installing Volume on a Client PC In your web browser, log into the ‘MEMBERS’ area to download the latest release of the Volume, http://www.watermarktech.co.uk/login or contact...
by Watermark | 31 Aug, 2017 | Knowledge Base
Images Are Being Cropped KB025 – When using the scanner the images are being cropped This issue can occur with scanners that are TWAIN compatible as opposed to being TWAIN compliant. TWAIN compatible scanners can ignore some of the commands that Volume sends to...
by Watermark | 31 Aug, 2017 | Knowledge Base
Import Scanning Bureau Documents KB028 – Importing documents created by a scanning bureau This article details how to import TIF images supplied by a scanning bureau which has used software external to Volume to create the images. Please Note: Only TIF image...
by Watermark | 31 Aug, 2017 | Knowledge Base
Importing Client details from a CSV file Client file names and their associated details such as address, phone numbers, etc can be imported from a CSV file generated by another system, for example an Excel spreadsheet. A CSV (Comma Separated Value) file is a text file...
